Values-Based Leadership: Rebuilding Employee Commitment, Performance and Productivity
Tom and Susan Kuczmarski's book addresses the effect of "anomie" - anthropologist Emile Durkheim's term for disillusionment, isolation and hopelessness - on the profitability of companies. The authors present research to show the enormous costs anomie incurs, and how shared leadership and a "values-ful" company culture can reduce these costs. "The senior managements of American businesses have probably never even considered that anomie's effects: low moral, stifled innovation, poor customer service and disrupted organizational structure, can indeed be measured in specific, people-related costs," states Tom Kuczmarski. Values-Based Leadership is the answer.