Kuczmarski & Associates employs a unique and proven approach to developing breakthrough new products or services. We deliver a portfolio that will exceed expectations, surpassing both company and competitive benchmarks.
The K&A Process
Setting the Strategy
Key to our success in the development of new products and services is the creation of a new products or services strategy. This strategy will help you focus your innovation efforts on the customer segments, trends, brands, and categories with the potential to generate the greatest revenues, and establish metrics that accurately measure success.
Uncovering Customer Insights
Before a single idea is generated, K&A works with you to gain a deep understanding of your customer or consumer. Our proprietary observational and ethnographic research techniques allow us to gain insights about complex behaviors and emotions that transcend a basic understanding. These robust insights allow us to move beyond close-in developments and improvements into the territory where true innovation is found.
Generating Impactful Solutions
Our ideas solve your customers’ and consumers’ problems and needs. We use our foundational understanding and insights, combined with custom-built exercises that focus creativity, as the basis for Solutions Generation. This rigorous approach of first understanding, and then solving, problems and needs effectively lowers the overall risk of innovation and has secured K&A as the leader in innovation for over 20 years.
Developing Concepts and Business Cases
Innovation doesn’t stop with a great idea. K&A works with you to iteratively develop and refine high-potential ideas, and turn them into development-ready concepts complete with detailed business cases. We conduct research with customers and consumers to uncover new insights and learnings that are harnessed to shape concepts and business cases, guaranteeing that they will surpass competitive offerings.
Creating and Testing Prototypes
K&A also works with you to iteratively produce, test, and refine the prototypes, making sure the final product meets both consumer and customer expectations, and internal benchmarks.